GOLDEN GATE BUSINESS ASSOCIATION

PRIVACY POLICY

Effective Date: June 4, 2026

The Golden Gate Business Association (“GGBA,” “we,” “our,” or “us”) is an LGBTQ+ Chamber of Commerce serving the San Francisco Bay and East Bay areas. We are committed to protecting your privacy and handling your personal information with transparency and respect. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website.

1. Information We Collect

We collect several types of information from and about users of our website, including:

1.1 Contact Information

When you contact us, register for events, apply for membership, or sign up for communications, we may collect:

Full name
Email address
Phone number
Business name and title
Mailing address

1.2 Usage and Analytics Data

We automatically collect certain information when you visit our website, including:

IP address and approximate geographic location
Browser type and version
Pages visited and time spent on each page
Referring URLs and exit pages
Device type and operating system

This data is collected using cookies and similar tracking technologies. See Section 5 for more information about cookies.

1.3 Payment Information

When you purchase event tickets, pay membership dues, or make donations, we collect payment information. Note: Full payment card details are processed directly by our secure third-party payment processors and are not stored on our servers. We may retain:

Transaction ID and amount
Billing name and address
Last four digits of a payment card, for reference purposes only

2. How We Use Your Information

We use the information we collect to:

Process membership applications, renewals, and payments
Register you for events, programs, and services
Send newsletters, announcements, and updates, with your consent
Respond to inquiries and provide member support
Improve our website and understand how visitors use it
Comply with legal obligations and enforce our policies
Promote GGBA programs, events, and community initiatives

3. How We Share Your Information

GGBA does not sell your personal information. We may share your information in the following limited circumstances:

3.1 Service Providers

We work with trusted third-party vendors who assist us in operating our website and services, including email platforms, event registration systems, and payment processors. These parties are contractually obligated to use your data only to perform services on our behalf.

3.2 Member Directory

If you are a GGBA member, certain business information, including name, company, and website, may be included in our member directory. You may opt out of directory listing by contacting us.

3.3 Legal Requirements

We may disclose your information if required to do so by law, subpoena, or similar legal process, or when we believe in good faith that disclosure is necessary to protect our rights or the safety of others.

4. Your Privacy Rights (CCPA / California Residents)

As a California-based organization, GGBA respects the rights afforded to California residents under the California Consumer Privacy Act (CCPA) and its amendments. You have the right to:

Know what personal information we have collected about you
Request deletion of your personal information
Opt out of the sale or sharing of your personal information. We do not sell personal data.
Non-discrimination for exercising your privacy rights

To exercise these rights, please contact us at the address listed in Section 11. We will respond to verified requests within 45 days.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience and analyze site usage. Types of cookies we use:

Essential cookies — necessary for the website to function properly
Analytics cookies — help us understand how visitors interact with the site, such as Google Analytics
Preference cookies — remember your settings and preferences

You can control cookie settings through your browser. Note that disabling certain cookies may affect website functionality. We honor Do Not Track (DNT) signals to the extent technically feasible.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, or as required by law. Member records are typically retained for the duration of membership plus three (3) years. You may request deletion of your data at any time, subject to applicable legal requirements.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to third-party websites, sponsor pages, or partner organizations. This Privacy Policy applies only to GGBA’s website. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children’s Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us and we will promptly delete it.

10. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable law. We will post the revised policy on this page with an updated effective date. We encourage you to review this policy regularly.

11. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy, please contact us at:

Golden Gate Business Association
Email: info@ggba.com
Website: www.ggba.com
San Francisco Bay Area, California